Being a web hosting client can be embarrassing - you frequently need to deal with downtimes and a pitiable and sluggish support service. To top it all off, you need to sign at least in 2 administration consoles to administer your domains, billing transactions and your web site itself. When we established Mercury Media Services, we endeavored to alter all that.
A Novel Approach to Web Hosting
The hosting Control Panel is the part of the hosting platform that the clients see. And 90 percent of the hosting distributors out there use one and the same hosting Control Panel - cPanel. We, though, regard cPanel as being old and hard to work with - it simply gets in the way of our work. That is the reason why we made the decision to use a different hosting Control Panel - the Hepsia Control Panel. It's new, has a fresh look and feel and offers billing, domain name and website administration possibilities, so you can manage all facets of your online presence from one location. Furthermore, it has a drag & drop File Manager, so you won't have to resort to an FTP client. Our tests have demonstrated that the Hepsia web hosting Control Panel is 3 times faster than other Control Panels! We have also prepared a web hosting Control Panel demo account - you can see for yourself how the Hepsia web hosting Control Panel functions.
A Stable Hosting Service
Your web site must be visible online. That is the reason why we rely on top-quality servers powered by the proven combination of Linux and Apache. We are also partnering with 4 excellent data center facilities where you can host your websites. This allows us to offer a ninety-nine point nine percent server uptime guarantee.
A User-Centric Approach
Last, but most surely not least - we are there for you! We have Live Chat agents who are there to reply to all your pre-sale queries and to help you resolve small technological problems. We have a superior-quality 24x7x365 tech support service. We offer a one-hour support ticket response time guarantee, but in most situations our customer care team representatives respond to trouble tickets within 20 minutes!